Add-ons and booking extensions
Some kitchens let you add extras to your booking, and some let you stay a little longer if you need more time. Here's how add-ons and extensions work.
Add-ons
Add-ons are extras a kitchen offers on top of the kitchen time. They fall into three groups:
Equipment: extra equipment you can reserve for your booking.
Storage: space to store food or supplies, priced by the hour, day or night.
Ingredients: supplies you can buy from the kitchen.
Not every kitchen offers add-ons, and what's available differs from kitchen to kitchen.
How to add them
Choose your dates and times and go to your booking cart.
If the kitchen offers add-ons, you'll see Add-ons available. Pick the ones you want and the quantity. If you don't need any, choose Skip add-ons.
Review the total and send your request.
Your add-ons are listed on the booking once it's created.
How add-ons are paid
Add-ons are part of your booking total. Tax applies, and some add-ons also carry the Syzl service fee. They're held and charged together with the booking at the kitchen's cancellation deadline. See Card holds and charges.
Extending a booking
If you're running short on time, you may be able to extend your booking by 1 or 2 hours.
When you can extend
The host has turned on extensions for the kitchen.
The kitchen is free for the extra time right after your booking. An extension is refused if it would overlap the next booking or time the host has blocked off. A booking that starts exactly when your extension ends is fine.
Your booking has started and hasn't ended yet.
You haven't already extended this booking. Each booking can be extended once.
How to extend
Open the booking from the Bookings tab and tap Extend time. If you open the booking during your cleaning time, the app also shows a reminder with a More time button.
Choose 1 or 2 hours. The app shows the cost and your new end time.
Tap Continue, check the charge, then tap Confirm and pay.
The extra time is charged to the card in your Wallet right away, at the kitchen's rate plus the service fee and tax. Your booking's end time moves, and we let the host know by email.
Remember that you still need to leave the kitchen clean when you're done. See Cleaning after a booking.
For hosts
To let food makers extend their bookings, edit your listing and turn on Allow Extensions under Booking Extensions.
Add-ons are set up by the Syzl team. If you'd like to offer equipment, storage or ingredients as add-ons, email help@syzl.io.
Questions? Email help@syzl.io or visit the support page in the app.